The NovaClear™ Water Recycling System has been constructed using quality materials and has been meticulously checked and rigorously tested to ensure that it provides many years of trouble free service in the harsh environment in which it operates. The design and manufacturing team at EcoNova are very confident about the reliability of the systems they design and construct. To demonstrate the confidence in the units EcoNova produce the following warranties are offerered: Electrical equipment 2 years Mechanical equipment 2 years Membranes 3 years Polyethylene tanks 15 years This warranty is a return to base warranty which means that the item must be returned to EcoNova for repair. Any warranty claim is limited to the cost of replacement or repair of defective equipment. This warranty is only valid when the equipment has been used in a normal manner and in accordance with the owner’s manual, and has been serviced at the prescribed service intervals by a service person approved by EcoNova. This warranty does not cover any equipment that has been improperly installed, misused, neglected, damaged in transport, or repaired or modified without the authorisation of EcoNova. This warranty does not cover a service agent’s time for removal or replacement of any faulty equipment, or for any travel expenses (such as vehicle and travel time). Warranty work will not be carried out unless the owner of the system has entered into a service request /work order agreement issued by EcoNova.